Shipping Information

Shipping times are estimates and are based on time of pickup, not time of order, and do not include time for order processing.  Shipping time may vary depending on holidays, final destination, import customs, etc.  We do not guarantee the shipping times stated in the options.  Grilpro.cz reserves the right to use the carrier of our choice with a similar delivery time.


EXPRESS
Express shipments are typically sent by Fedex.  We do not delivery to DHL dropboxes.  Transit time is normally 1-3 business days, and can usually be sent to any destination.


STANDARD
Standard shipments are typically sent by Czech Post.  Delivery times vary widely based on final destination and may not be trackable.  Shipments to islands and remote locations may incur an additional surcharge.


BULKY
Bulky shipments are typically sent by Geis parcel service.  Delivery times vary from 2-6 days based on destination.  Shipments to islands and remote locations may incur an additional surcharge.


TRUCK FREIGHT
Palletized shipments are typically sent by Dachser truck freight.  Delivery times vary from 3-7 business days based on destination.  We recommend to contact us for a shipping quote for these large shipments.


RETURNED SHIPMENTS AND RE-DELIVERIES
A telephone number is required for most shipments.  If the shipment is returned or must be re-delivered due to miscommunication with the carrier, additional charges may apply.  This typically applies to truck freight shipments.


CASH ON DELIVERY
Cash on delivery is available for Czech Republic and Slovakia


FREE SHIPPING
Free shipping is available in Czech Republic on orders over 1999 Kč.  We will send the shipment with the carrier of our choice.